BIDENGINE

Terms of Service

Last updated: January 2025

1. Introduction

These Terms of Service govern your use of BidEngine, a trading name of ProofWorks (Company No. 193465832), located at Archer Drive, Derby, DE3 0AG, United Kingdom.

By accessing or using BidEngine, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

2. Description of Service

BidEngine is an AI-powered bid and tender response platform that provides:

  • Evidence library management (BidVault)
  • Go/no-go tender analysis (BidGate)
  • AI-assisted response generation with built-in quality scoring (BidWrite)

3. Account Registration

To use BidEngine, you must:

  • Be at least 18 years old
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account

4. Subscription and Payment

Billing: Subscriptions are billed monthly via Stripe. Your subscription will automatically renew unless cancelled.

Cancellation: You may cancel your subscription at any time. Access continues until the end of your current billing period.

Refunds: Refunds are provided at our discretion. Contact support@bidengine.co for refund requests.

5. Acceptable Use

You agree NOT to:

  • Use the Service for any unlawful purpose
  • Upload malicious code, viruses, or harmful content
  • Attempt to gain unauthorised access to our systems
  • Reverse engineer or copy the Service
  • Use the Service to generate false or fraudulent bid responses

6. Your Content

Ownership: You retain ownership of all content you upload to BidEngine.

Licence: You grant us a limited licence to process your content solely to provide the Service.

7. AI-Generated Content

BidEngine uses artificial intelligence to assist in generating bid responses. You acknowledge that:

  • AI-generated content should be reviewed before submission
  • You are responsible for the accuracy of any responses you submit
  • We do not guarantee that AI-generated content will win bids

8. Limitation of Liability

To the maximum extent permitted by law, the Service is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages.

9. Governing Law

These Terms are governed by the laws of England and Wales.

10. Contact Us

ProofWorks (trading as BidEngine)
Archer Drive, Derby, DE3 0AG
Email: support@bidengine.co